PAYMENT  

PAYMENT IS TO BE MADE VIA PAYPAL , GOOGLE CHECKOUT OR PAYPOINT ONLINE IF YOU WISH TO PAY BY CHEQUE/POSTAL ORDER. PLEASE MAKE PAYMENT OUT TO J & N SOCKS N SHOES , AND SEND TO UNIT 27, MERIDIAN HOUSE, ROAD ONE, WINSFORD IND EST, WINSFORD, CHESHIRE, CW7 3QG UNITED KINGDOM.

WE ARE NOW ABLE TO TAKE PAYMENTS OVER THE PHONE PLEASE CALL 01606 861269 IF NOT ANSWERED PLEAE LEAVE A SHORT MESSAGE AND WE CALL YOU BACK

CREDIT/DEBIT CARD INFORMATION

PLEASE NOTE THAT NO INFORMATION FROM CREDIT/DEBIT CARDS ARE STORED OR PRINTED OF IN ANY WAY ONCE PAYMENT HAS BEEN RECEIVED THIS INFORMATION IS NO LONGER AVAILABLE TO US PAYMENTS WILL SHOW ON YOUR CARD STATEMENT AS J & N SOCKS N SHOES

POSTAGE AND SHIPPING

ALL ITEMS WILL BE DISPATCHED NORMALY WITHIN 24 HOURS OF CLEARED PAYMENT BUT CAN SOMETIMES BE UPTO 48 HOURS ITEMS ARE ONLY DISATCHED MONDAY - SATURDAY BANK HOLIDAYS EXCLUDED IF FOR ANY REASON ITEMS ARE TO BE DISPATCHED LATER THEN THIS YOU WILL BE NOTIFED BEFORE HAND.

RETURNS & REFUNDS

RETURNS ONLY EXCEPTED WITHIN 21 DAYS OF PURCHASE (NOT DELIVERY) AND ONLY ON FAULTY ITEMS. WRONG SIZED ITEMS WILL HAVE A REPLACEMENT SENT OUT. THE CUSTOMER WILL BE RESPONSIBLE FOR THE COST OF THE RETURN POSTAGE. ONLY THE COST OF THE ITEM WILL BE REFUNDED NOT THE POSTAGE AND ITEMS MUST BE RETURNED WITH ORIGINAL TAGS STILL ATTACHED NO EXCEPTION.

CANCELLATIONS

CANCELLATIONS CAN BE MADE AT ANYTIME PRIOR TO PAYMENT ONCE PAYMENT HAS BEEN MADE A REFUND WILL ONLY BE ISSUED IF THE ITEM HAS NOT BEEN DISPATCHED IF AN ITEM HAS BEEN DISPATCHED THE REFUND WILL ONLY BE ISSUED ONCE THE PURCHASED ITEM HAS BEEN RETURNED IN A UNUSED CONDTION

LOST ITEMS

Lost In The Post.  It's rare, but unfortunately items do sometimes get lost in the post. If you have not received your order within 15 working days of the despatch date, please let us know. I will then send you a lost in post form for you to fill out, and on receipt of the signed form back to me I will refund you for the missing order and start an claim with Royal Mail into the package's whereabouts.